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Cross Functional Solution Architect

Extended Go To Market
1900002887 Requisition #
566 Total Views
Thanks for your interest in the Cross Functional Solution Architect position. Unfortunately this position has been closed but you can search our 384 open jobs by clicking here.
  • At least 10+ years of IT services and process definition and implementation experience
  • Should have deep understanding of industry frameworks and standards for IT Service Management like ITIL, COBIT, and ISO20000
  • Must have experience in usage of industry standard ITSM tools (Service Now, Remedy, HP suite)
  • Must be familiar with quality improvement methodologies like Six Sigma and Lean
  • Must possess excellent communication skills (written and verbal) to be able to interact with customers and internal stakeholders
  • Must be well versed in understanding the challenges of multi-vendor service environments
  • Must have at least 5 years’ experience in process definition and implementation
  • Should be a strategic thinker to create value proposition for customers 
Industry Certifications:
  • Must possess at minimum a valid ITIL Practitioner certification
  • Possessing ITIL Expert certification will be an advantage
  • Preferable to have COBIT 5 Foundation certificate
  • Possessing PRINCE2 or PMP certificate will be an advantage

"Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law”

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