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Delivery Assurance

📁
Program Management
📅
2000000869 Requisition #
📅
263 Total Views
Delivery assurance Head role for CIS covering the entire Infrastructure Scope of Services. Focus will be to ensure deals being solutioned and proposed are executable and meet the customer expectations.

Candidate will be responsible to lead a team that review and validate the complete Infrastructure solutions across the Infrastructure Services landscape covering – Cloud – Public, Private and Hybrid (IaaS, PaaS and on-prem DC components), Large Scale Transformation Programs, Migrations to Cloud, Network Services, DC Services, EUC & EUS, SD and Monitoring aspects, Shared Services Components covering all these areas.
Candidate should have experience to manage a team of 25+ direct reporting team members (Enterprise and Solution Architects, DA SME’s across different technical areas) spread across the globe and work with a logical and virtual team of over 100+ SMEs.

Candidate should have clear experience of:
  • Operational – Large Account Management experience of at least 10+ years
  • Pre-sales Experience/ exposure of at least 5+ years
  • Should have experience of leading and developing solutions and integrating multiple tower solutions as an Architect.
  • Should have executed large SI/ Transformation programs (Multiple)
  • Time Management (Key requirement to meet schedules and deadlines)
  • Project/ Program Management
  • Contract Discussions and Negotiations – Very critical requirement
  • Service Levels and Penalties negotiations and discussions
  • Experience to develop and discuss Service Levels
  • Milestones and related executions and contractual terms
  • Good experience/ Exposure to Service Management like ITIL
Should have good exposure to - Enterprise IT Stack including Compute, Virtualization, Network, Storage, Backup, Monitoring, Databases, DR, Security and End user computing aspects of Large Transformation Solutions.
  • Lead & guide the DA team for Solution Validations
  • Reporting and Single point of contact to the management teams on deal risks and validations
  • Be a Function Owner for Delivery Assurance and constantly look for learnings and Improvements to the process areas
  • Provide management over-sight on deal review process
  • Manage a team of experienced DA Team members who are well versed in any of the following domains – DC, Public/Private, Cloud, Network, Tools, End User technologies
  • Should be capable of managing multiple highly experienced technical team members including architects.
  • Should be able to provide an end to end view of a deal review progress to management 
  • Should be able to guide the team in providing direction and help in resolving any issues/challenges that the team faces
  • Go to person for any issues in solutions that may lead to execution challenges
  • Should be able to run initiatives which helps improve DA processes, agility in the team and excellence
  • Be part of the Delivery leadership team to achieve execution excellence
  • Understand the Scope of work applicable for new bid SI opportunities being addressed by Wipro Solutions team
  • Be involved in Bid/ No-Bid calls and discussions
  • Identify Gaps / Errors/Risks in Technical Solution, Effort estimates and timelines being proposed by Solutions teams that would pose Delivery challenges.
  • Be able to challenge and effectively convey the shortcomings in the Technology/ Solution aspects of proposals.
  • Propose alternatives to the solutions team to address the gaps/risks identified.
  • Take Accountability and drive DA validations to closure within the DA calendar for every bid. 
  • Should be able to guide the team in providing direction and help in resolving any issues/challenges that the team faces
  • Go to person for any issues in solutions that may lead to execution challenges
  • Should be able to run initiatives which helps improve DA processes, agility in the team and excellence
  • Be part of the Delivery leadership team to achieve execution excellence
  • Understand the Scope of work applicable for new bid SI opportunities being addressed by Wipro Solutions team
  • Be involved in Bid/ No-Bid calls and discussions
  • Identify Gaps / Errors/Risks in Technical Solution, Effort estimates and timelines being proposed by Solutions teams that would pose Delivery challenges.
  • Be able to challenge and effectively convey the shortcomings in the Technology/ Solution aspects of proposals.
  • Propose alternatives to the solutions team to address the gaps/risks identified.
Take Accountability and drive DA validations to closure within the DA calendar for every bid.

"Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law”

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