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Functional
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1900002083 Requisition #
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1504 Total Views
Thanks for your interest in the Service Desk Manager position. Unfortunately this position has been closed but you can search our 374 open jobs by clicking here.
Certifications and educational qualifications:
  • Delivery Manager Assessments - applicable
Knowledge:
  • Technical Knowledge / Domain Knowledge as required
  • Knowledge of Estimation techniques
  • Knowledge of Quality parameters
  • Knowledge of systems & processes for Delivery Management
  • Awareness of MSA contract clauses, regulatory points, commercial nuances
  • Understands elements of different project types (eg: Time & Material, Fixed Price) – nice to Have 
Work Experience:
  • Executed projects with different Software Development Life Cycles (SDLC), engagement levels
  • Successfully managed delivery parameters 
  • Experience in managing a team size of 100+ team members
  • Delivered successful projects without cost or effort overruns
  • Should have been in a client facing role
  • Total experience of 15+ years, with 2+ years as a Service Delivery role at Onsite or equivalent.
Skills:
  • Client Centricity
  • Execution Excellence
  • Collaborative Working
  • Nurturing People
  • Passion for Results
  • Strategic Perspective
  • Stakeholder Management
  • Managing Complexity
  • Problem Solving & Decision Making

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